Overview
At Bluered, we strive to provide our customers with high-quality fashion products. If for any reason you are not satisfied with your purchase, we are here to help. Please review our refund and returns policy to understand your options and our procedures.
Returns
You have 30 days to return an item from the date you received it. To be eligible for a return, your item must be:
- Unworn, unused, and in the same condition that you received it.
- In the original packaging with all tags attached.
How to Initiate a Return
Contact Us: Email our customer service team at customercare@bluered.in with your order number and the reason for your return.
Receive Return Authorization: Our team will review your request and, if approved, will provide you with a Return Authorization Number and further instructions.
Ship Your Item: Package the item securely and include the RAN. Ship the package to the return address provided by our team. Customers are responsible for return shipping costs.
Refunds
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 7 business days. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
Exchanges
If you need to exchange an item for a different size or color, please contact us at customercare@bluered.in to check availability. If the item is in stock, we will reserve it for you and provide instructions for the exchange process.
Certain items are non-returnable, including:
Non-Returnable Items
- Gift cards
- Sale items
Damaged or Defective Items
If you received a damaged or defective item, please contact us immediately at customercare@bluered.in with photos of the damage or defect. We will work with you to resolve the issue promptly, including offering a replacement or refund.
International Returns
For international returns, customers are responsible for return shipping costs, duties, and taxes. Please contact us at customercare@bluered.in for specific instructions and return address.
Contact Us
If you have any questions about our refund and returns policy, please contact us:
- Email: customercare@bluered.in
- Phone: +919998445940
- Address: Ahuja Industries B-35, Kothari Tower, Kabir Chowk, Ramnagar, Sabarmati, Ahemdabad – 380005
Thank you for shopping with Bluered.in. We appreciate your business and aim to provide you with the best customer experience possible