Shipping & Returns policy

Thank you for shopping with Bluered! We aim to provide a smooth and reliable shopping experience, ensuring that your purchases are delivered in a timely and safe manner.

1. Processing Time:

  • Orders are processed and shipped within 1–2 business days after receipt of payment.

  • Orders placed on weekends or holidays will be processed the next business day.

2. Shipping Methods and Delivery Times:

  • We offer various shipping methods depending on your location. Delivery times typically range from 3 to 7 business days.

  • Please note that delivery times may vary depending on the destination, holidays, and weather conditions.

3. Shipping Charges:

  • Shipping charges will be calculated at checkout based on your delivery address and chosen shipping method.

  • We offer free shipping on orders above ₹999. For orders under ₹999, a standard shipping charge will apply.

4. International Shipping:

  • Currently, we only offer shipping within India. We do not ship internationally at this time.

5. Tracking Your Order:

  • Once your order is dispatched, you will receive a tracking number via email to monitor the progress of your delivery.

  • If you have any issues tracking your order, feel free to contact our customer support team at [Customer Service Email].

6. Shipping Delays:

  • While we strive to ship your order as quickly as possible, please note that there may be delays caused by third-party delivery services or unforeseen circumstances.

  • If your order is delayed, we will notify you as soon as possible.

Returns & Exchange Policy:

At Bluered, we want you to love what you ordered! If for any reason you are not satisfied with your purchase, we are happy to offer returns and exchanges based on the following guidelines.

1. Return and Exchange Eligibility:

  • You can return or exchange items within 14 days of receiving your order.

  • Items must be in their original condition, unworn, unwashed, and with all original tags still attached.

  • Returns or exchanges are only accepted for items purchased directly from our website (bluered.in).

2. How to Return or Exchange:

  • To initiate a return or exchange, please contact our customer service team at [Customer Service Email] with your order number and the reason for your return.

  • We will provide you with a return authorization and instructions on how to return the item.

  • Please pack the item securely to avoid any damage during the return shipping.

3. Return Shipping:

  • Return shipping costs are the responsibility of the customer, unless the item is defective or damaged.

  • We recommend using a trackable shipping service for your return as we cannot guarantee receipt of returned items.

4. Refunds:

  • Once your return is processed, we will issue a refund to the original payment method within 7–10 business days.

  • Shipping charges are non-refundable.

5. Exchanges:

  • If you wish to exchange an item, please send it back and place a new order for the desired product.

  • We do not charge additional shipping fees for exchanges.

6. Non-returnable Items:

  • For hygiene reasons, lingerie and intimate wear cannot be returned or exchanged unless defective or damaged.

7. Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us within 48 hours of receiving your order, and we will assist you with a return or exchange.